Cross-sector · Cross-functional
AI for meeting and handover notes
Is note-taking a sensible first AI use-case?
The challenge
Decisions and commitments live in individual memories, and handovers between shifts or advisers lose context.
Prerequisites
- A consent position agreed with staff
- A retention schedule
The approach
- Capture with explicit consent and a stated retention period
- Extract decisions, owners and dates rather than transcribing everything
- Route outputs into the system your team already checks
- Delete raw recordings on the agreed schedule
What makes it work
The output is a decision list in your workflow tool, not another transcript nobody reads.
What we would measure
Commitments captured
With named owner and date
Handover defects
Issues traced to lost context
Admin time
Minutes per meeting
Risk position — Limited risk. Consent and retention are the controls that matter.
Baselines are established in your business during the assessment. We publish no borrowed benchmark numbers.
Assess this for our businessRelated use-cases